Frequently Asked Questions

You can make a reservation through any of the following:

• Online: Book directly through our website for real-time availability and instant confirmation
• Phone: Call our reservations team at +234 912 476 0548
• In Person: Visit our front desk in Mabushi District, Abuja
• Email: Send booking requests to reservations@raynezresort.com

Free cancellation is available up to 48 hours before your check-in date.

Cancellations made within 48 hours of check-in are subject to a charge equal to one night's accommodation.

Yes. For group bookings of 10 or more rooms, please contact our reservations team directly at +234 912 476 0548 or reservations@raynezresort.com to discuss availability and arrangements.

We accept the following payment methods:

• Card Payment: Visa, Mastercard, and Verve, processed securely online via Paystack
• Bank Transfer: Moniepoint — Raynez Resort & Suites Ltd, Account 520578598

We offer a range of accommodations to suit every stay:

• Comfort Room: from ₦60,000/night
• Deluxe Room: from ₦80,000/night
• Executive Room: from ₦120,000/night
• Raynez Suite: from ₦160,000/night
• Ambassadorial Suite: from ₦220,000/night

Rates vary by season and availability — visit our Rooms & Suites page for current pricing and full details.

Yes, complimentary WiFi is available throughout the resort, including in every room.

Please contact our reservations team directly to discuss bringing a pet, as arrangements are handled on a case-by-case basis.

• Standard Check-in: 3:00 PM
• Standard Check-out: 11:00 AM

Early check-in and late check-out are subject to availability — please contact the front desk in advance to request one.

Yes. Our front desk team is happy to store your luggage before check-in or after check-out — just speak to our staff on arrival or departure.

Yes, we offer a full range of laundry and dry cleaning services, including:

• Express Laundry: ₦5,000 per load
• Urgent (2-Hour) Service: ₦8,000 per load
• Dry Cleaning: ₦2,500 per item
• Pressing & Ironing: ₦1,500 per item
• Specialty Care: ₦4,000 per item
• Bulk Laundry: ₦10,000 per week

Visit our Laundry page to place a request.

• Fine Dining Restaurant: breakfast, appetizers, soups & salads, main course, seafood, grills, pasta & rice, local delicacies, desserts, and beverages
• Room Service: 24/7 in-room dining

Visit our Dining page to view the full menu.

Yes. Our front desk team is available 24/7 to help with local recommendations, transportation arrangements, and special requests.

Reach us at the lobby desk, or call +234 912 476 0548.

Yes. Our Luxury Spa offers a range of treatments. Visit our Spa page to view current services and book a treatment.